Even though we try to ensure that our stock statuses are up to date, all orders are subject to product availability. If an item in your order is unavailable, you wil be contacted via email or phone so you can advise us accordingly.
We ship your orders immediately we approve them. There may be a 24 to 48 hours processing time for those who use payment gateway for us to verify and reconcile the acounts.
We primarily use DHL Express. The average delivery time on about two thousand (2000) deliveries is five (5) days.
If there is any damage to the items that you ordered on delivery, you must note the damages on the courier's delivery receipt and notify us immediately